Emergency Entrance Hours: 24 hours / day - 7 days / week
Emergency Entrance drop-off and parking on north side of facility. Use Empire Road loop.
CHI St. Joseph’s Health in Dickinson, ND, is a Level IV Trauma Center, providing emergency care to patients from the entire southwestern North Dakota region. The Emergency Department or Emergency Room ("ER") provides round-the-clock physician coverage, which is supported by highly trained mid-level, nursing and other clinical staff.
The Triage Process
Emergency care is based on triage, a system of assigning priorities of medical treatment based on urgency. The triage nurse determines the order in which patients are seen based on their condition. This means the most critically ill or injured patients are treated first, regardless of their arrival time.
Examination & Treatment
The provider who sees you is highly trained professional, who will examine you as soon as possible. He or she may order tests or x-rays, some requiring blood to be drawn or visit to another department. Getting the test results may take some time. Once the results are received, the doctor will explain them to you. Depending on your emergency, your treatment may be simple or complex and carried out by a doctor, mid-level, or nurse. Your treatment may take a few minutes or several hours, depending on your illness or injury. Your provider will decide when you can be discharged, if you need to be admitted to the hospital, or if you will need to be transferred to another facility.
The nurse will provide you with a copy of your discharge instructions and any prescriptions your provider may have written you. The nurse or provider will answer any questions you have about your care and treatment. Please keep your discharge instructions, because you are responsible for your own care after you leave the Emergency Department.
Using Emergency Care
The main role of the Emergency Department is to care for emergencies. An emergency is when your health condition is serious and requires urgent attention. To ensure that you are getting the best care possible, to reduce unnecessary waiting times, we encourage you to talk to your family physician or healthcare provider. As someone who knows your medical history, your primary healthcare provider can help you develop a responsible healthcare program, including advice on care that can be more appropriately provided in his or her office.
If you are in need of emergency care, here are some ways you can help make the process easier for you and for the Emergency Department:
Bring an up-to-date list of your medications. Be patient. How soon you are seen depends on how sick or injured you are. The Emergency Department sees a large number of patients with a wide variety of illness and injury including those who come by ambulance. Check with the nurse before eating or drinking anything. Please do not use cellular phones anywhere inside the Emergency Department. If you are here with a loved one, please observe our visitation guidelines. We allow 1-2 visitors to be in the room with our patients. Our first priority is to care for our patients. You may be asked to step out of the room so that we can complete a task that requires privacy or to wait so the admitting process can be completed. Please do not bring food or drink into the patient care rooms. If you have brought someone to the Emergency Department and are not feeling well yourself, let our staff know so that we can determine if it’s appropriate for you to visit a patient in the ER. You may be asked to wear a mask while visiting and to wash your hands before and after visiting.
It is our privilege to provide emergency care for the members of our community. You are our friends, family, and neighbors, and it is the goal of CHI St. Joseph’s Health to give quality, compassionate care to all who come through our doors.